Returns & Exchanges

At Pair, we want you to love every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure your garments still have their original tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the request process and secure it to your package.

3

Drop Off Package

Take your return to any authorized carrier location; ensure the package is sealed and the original packing slip is included inside.

4

Receive Your Refund

Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing